An AI support agent that actually knows your product.
Support Assistant reads your documentation, help centre and site, then answers your customers in your own words — with citations, on your brand, in the languages they write in. One script tag. No rebuild of anything.
Deflect the repetitive half of your inbox, without inventing answers.
Retrieval first, generation second. The assistant looks up passages from your own content, answers from them, and shows what it used — so when it doesn't know, it says so and hands over instead of improvising.
Grounded answers with citations
Every reply is built from retrieved passages of your documentation and site, and links back to the source the customer can verify.
Handoff when it matters
Low confidence, an angry customer or an explicit request routes the conversation to your team with the full transcript attached.
On your brand, automatically
Tell us your website and we read its palette to theme the widget — colours, launcher, greeting and persona, all editable afterwards.
Actions, not just answers
Connect your own tools so the assistant can look up an order, check a subscription or open a ticket instead of describing how to.
Isolated per tenant
Every business's content and conversations are separated by row-level security in the database, not by a filter somebody has to remember to write.
Leads and analytics
Captured contacts, deflection rate, unanswered questions and cost per conversation — the numbers that tell you what to write next.
Live on your site this afternoon.
Create your account
One form. You get a tenant, a business and an admin login — and, if you give us your website, a widget already wearing your colours.
Point it at your content
Crawl your site, upload documents or sync a help centre. Content is chunked, embedded and re-indexed as it changes.
Paste one script tag
The widget is a single embed snippet locked to the origins you allow. Tune the persona, greeting and handoff rules from the console.
Plans that price on conversations, not on seats you don't use.
Every plan includes the widget, retrieval, citations, handoff and the full admin console.
Our current pricing isn't loading right now. Get in touch and we'll quote you directly.
Starter
- 1,000 questions / month
- 1 business
- 3 team seats
- 30-day conversation history
Growth
- 5,000 questions / month
- 3 businesses
- 10 team seats
- 90-day conversation history
Scale
- 20,000 questions / month
- 10 businesses
- 25 team seats
- 180-day conversation history
- SSO
- Custom domain
Enterprise
- Unlimited questions / month
- Unlimited businesses
- Unlimited team seats
- 365-day conversation history
- SSO
- Custom domain
Tell us what your inbox looks like.
We're onboarding customers one at a time at the moment, so there's no self-serve signup yet — a person reads every message that comes through here. Tell us roughly how much support volume you handle and where your content lives, and we'll come back with whether we can help and what it would cost.
Already a customer? Sign in to your console.